Searching for a Task in the Work Queue

Users may search for a task in the Work Queue. If the user performing the search is not an administrator, the user must be either the requester or assignee, or the user’s name must appear in the CC list. The search feature enables administrators to view all tasks for all users.

To search for a task in the Work Queue, complete the following steps:

1. Click My Dashboard from the Main Menu on the AuthorSpace main screen.
2. Click Work Queue from the My Dashboard pane.
3. Click the Search button at the top of the screen.
4. Specify the following parameters and click Perform Search.
   • Subject
   • Assigned To
   • Content Object
   • Requested By
   • Priority
   • Due Date
   • Status
   • Create Date
     Results are displayed for all tasks that match the search criteria in a table.
5. Double-click a task from the search results to open the task. If the user is a requester, administrator, or assignee, the user may edit the task. See Viewing/Editing a Task in the My Dashboard Work Queue. If the user is in the CC list, the user cannot edit the task. He can only view the task in read-only mode.

© 2014 Zynx Health Incorporated. All rights reserved. Help published December 2014